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Corrective Behaviours: The Tap

If you own a device where the display switches between landscape and portrait modes according to its physical orientation – you’ll have experienced a situation where the orientation is out of sync with, well, gravity. And like many people you probably find yourself shaking or gently tapping the device to help it re-align to your and the rest of the universe's reality.

Having to correct the devices 'gravity' is annoying enough, but particularly so when the speed of the device is slow and the correction slower, and the pain is multiplied when the task at hand is urgent.

Thoughts for today: using an understanding of corrective behaviours and metrics that gauge consumer frustration to speed up the corrective process, in real-time on the device.

Writing from Tokyo | July 19, 2008 | Permalink