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Catering for Exceptions

It makes sense to design for the norms. What is the cost of catering for exceptional cases such as adapting a rectangular display case to cope with an excessively long-horned animal? Which cultures are likely to have to cope with what kind of exceptions? Once societal changes such as an aging demographic or rates of obesity are considered when do exceptions become the rule?

Writing from Tokyo | July 31, 2006 | Permalink