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Your Rights Are Irrelevant. If Anything, Demand Trust
A sign that reads: "Can you keep an eye on our workers to stop them stealing?" would not go down that well in this Delhi coffee shop - yet this is basically what this sign says. Another example of using customers as a resource.
Writing from Hilo | April 12, 2006 | Permalink
Comments
All (or most of the) the people do not really understand what is the big deal with receipts, and their connection to stealing.
Posted by: Juha at April 13, 2006 3:29 AM
I agree that most customers won't see the link, but I bet the staff that work there do.
Posted by: Jan at April 13, 2006 2:06 PM
