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Accidental & Deliberate Exposure

An interesting challenge in interface design is about finding the right balance of what to present to the user when. But what happens when elements of the underlying system are exposed? In what situations could exposing the underlying system benefit users?

In what situations does the perceived exposure of the underlying system encourage particular behaviours? A topical example might include 'leaks' of new products. The email that you are guaranteed to read is the one that the author is trying to recall.

Writing from Seattle | March 1, 2006 | Permalink