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Drawing on User's Prior Experience?

Above, wireless ordering device from a restaurant in Beijing loosely based on mobile phone user interface. Below, push button fixed line phone spotted in Seoul adopts rotary dialler for key pad layout.

Lazy design or smart design?

Update: Reader Jeff Howards points to an article on the original AT&T TouchTone Keypad Layouts [PDF 632k]

Writing from Tokyo | January 18, 2006 | Permalink